Become a Dear Club member of our customer loyalty program, and receive by email a promocode to enjoy the lowest prices available!!
DEAR CLUB BENEFITS
Profit from discounts, room upgrades or free services in your next visit or your family’s and friend’s by registering as Dear Club
You will always get the best price and service booking through our website.
Reservation is done at a safe system for your data.
Please review the cancellation policy of the rate you select when you book your stay so that you are aware of the conditions.
If you wish to cancel your reservation, you can do it at the confirmation email that you will receive.
For changes or any questions please contact our reservation department front@dearhotel.es
Credit card will only be used to guarantee your reservation, no charge will be done when you book your room. Your room will only be charged if you select a Non refundable rate without free cancellation.
We preserve the privacy of your personal data.
I would like to join Dear Hotel's customer loyalty program Dear Club and I accept that my data are included in a database managed by SECA sa, owner of Dear Hotel, with address at Avda Manuel García Lago 9, 39005 Santander (Spain), and use them for commercial communications according to the Organic Law 15/1999. You can contact Dear Hotel at front@dearhotel.es for any request about your data, rights of access, rectification, cancellation and opposition.
DATA PROTECTION INFORMATION - The personal data provided with the reservation will be included in files controlledy by the establishment, in order to attend the reservation, to verify the credit card data, pre-authorize the payment, guarantee the reservation by the corresponding credit card charge, pay the stay according the reservation and cancelation policies, or pay the expenses derived from the stay (unles other means of payment are provided). Data is requested in order to carry out the reservation and service contracts. Data will be stored as established by the banking, tax and trade legislations, at least. The rights of access, rectification, erasure, data portability, limitation and opposition, revocation of consent, can be exercised writing to SECA S.A. (DEAR HOTEL), GRAN VIA 80, 28013 MADRID. Data subjects have the right to issue a complaint with the data protection authorities.
Your safety is
the most important.
Please, help us
protect you
Prevention and Disinfection Sanitary Measures against COVID-19
The health and safety of our guests and our Dear Hotel team is our priority. Therefore we are taking all possible measures to ensure the hygiene and disinfection of our facilities and avoid any possible spread in our premises.
This is why we recommend all our guests to disinfect of hands, and use of a face mask when it is not possible to keep a safety distance of 2 meters with other people.
Enjoy your stay and keep safe!!
FREE COVID-19 PROTOCOL
• Recommend guests of hand disinfection and use of mask close to other people.
• Complete disinfection of rooms by ozone and virucidal cleaner.
• Control of maximum room capacity and minimum social distance.
• Hydroalcoholic gel dispensers in common areas.
• Flexible rates with free cancellation (check your reservation conditions).
• Pre-Check in telematic option to avoid contact at Reception.
• Breakfast with prior reservation and anti-spread protocol.
• High temperature disinfection for beds and bath linen.
• AC and ventilation with anti-virus filters.
• Constant disinfection of common areas and contact points.
• Concierge service by phone, email or whatsapp to reduce contact.
My husband and I recently spent four nights at Dear Hotel in Madrid. We received impeccable service by the lovely Beatriz at the front desk. She was extremely helpful, friendly and helped us organise activities and restaurants, a genuinely lovely person who made our trip more special. Thanks to the team at Dear Hotel for making us feel so welcome, and special thanks to Beatriz!
If you are looking for a hotel pool with a view in Madrid then the Dear Hotel is the place to stay at. Residents of the hotel have access to the roof top pool and bar which offers panoramic views out across the city and up the Gran Via.
Nous avons séjourné dans l’hôtel 4 étoiles Dear Hotel Madrid pour un (long) city-trip. La situation de l’hôtel est parfaite, située sur l’avenue principale de Madrid, la Gran Via avec un arrêt de métro à la sortie de l’hôtel. La chambre était assez spacieuse et bien équipée.