Prevention and Disinfection Sanitary Measures against COVID-19
The health and safety of our guests and our Dear Hotel team is our priority. Therefore we are taking all possible measures to ensure the hygiene and disinfection of our facilities and avoid any possible spread in our premises.
 
This is why we have implemented for all our visitors: a strict access control to the building, compulsory disinfection of hands and footwear, and mandatory use of a mask in all common areas of the hotel and restaurant at all times. Not complying with the established health security requirements will mean no access to Dear Hotel's facilities.
FREE COVID-19 PROTOCOL

• Mandatory access control of mask use, hand disinfection, temperature measurement and disinfection of footwear and luggage.
• Complete disinfection of rooms by ozone and virucidal cleaner.
• Control of maximum room capacity and minimum social distance.
• Hydroalcoholic gel dispensers in common areas.
• Flexible rates with free cancellation.
• Pre-Check in telematic option to avoid contact at Reception.
• Breakfast with prior reservation and anti-spread protocol served at the table.
• High temperature disinfection for beds and bath linen.
• Decorative elements and textiles from rooms have been removed.
• AC and ventilation with anti-virus filters.
• Constant disinfection of common areas and contact points.
• Concierge service by phone, email or whatsapp to reduce contact.
• Disinfection of all suppliers' merchandise.
• Daily health control of our staff and training to avoid spread.


Enjoy your stay safely!!



Media & Reviews

Why our guests
keep coming back

The best hotel ever!!!!

The stay in dear hotel was so good! The staff was amazing especially gema!! She recommended of perfect places!! the rooms were amazing and the swimming pool was so good and it was so much fun!

tsufhorn

Jun 2019

The Best Rooftop Pool In Madrid

If you are looking for a hotel pool with a view in Madrid then the Dear Hotel is the place to stay at. Residents of the hotel have access to the roof top pool and bar which offers panoramic views out across the city and up the Gran Via.

Madrid's Conde Duque Neighborhood Is Where You Want to Hang Out

A five-minute walk from the heart of Conde Duque, this two-year-old boutique hotel overlooking Plaza de España strikes an ideal balance between minimalism and luxury. 

CN Traveler

Sept 2017

Casual vs. Sofisticado

El mes que se estrena el verano regresan los días infinitos, las noches eternas y las cenas inolvidables. Dear Hotel te invita a refrescarte en su Sky Pool, célebre por sus vistas sobre Madrid.

Glamour España

Mayo 2018

Become a member of the Dear Friend loyalty program and instantly get a discount code to book at the best price!