Prevention and Disinfection Sanitary Measures against COVID-19
The health and safety of our guests and our Dear Hotel team is our priority. Therefore we are taking all possible measures to ensure the hygiene and disinfection of our facilities and avoid any possible spread in our premises.
 
This is why we have implemented for all our visitors: a strict access control to the building, compulsory disinfection of hands and footwear, and mandatory use of a mask in all common areas of the hotel and restaurant at all times. Not complying with the established health security requirements will mean no access to Dear Hotel's facilities.
FREE COVID-19 PROTOCOL

• Mandatory access control of mask use, hand disinfection, temperature measurement and disinfection of footwear and luggage.
• Complete disinfection of rooms by ozone and virucidal cleaner.
• Control of maximum room capacity and minimum social distance.
• Hydroalcoholic gel dispensers in common areas.
• Flexible rates with free cancellation.
• Pre-Check in telematic option to avoid contact at Reception.
• Breakfast with prior reservation and anti-spread protocol served at the table.
• High temperature disinfection for beds and bath linen.
• Decorative elements and textiles from rooms have been removed.
• AC and ventilation with anti-virus filters.
• Constant disinfection of common areas and contact points.
• Concierge service by phone, email or whatsapp to reduce contact.
• Disinfection of all suppliers' merchandise.
• Daily health control of our staff and training to avoid spread.


Enjoy your stay safely!!



Media & Reviews

Why our guests
keep coming back

Excelente hotel

Súper bien ubicado en el centro de Madrid, la atención es A++ (gracias Ana y Gema!) y las habitaciones son grandes y limpias. Los empleados en la recepción siempre están listos para ayudarte incluso si el hotel está a máxima capacidad. La próxima vez que vaya a Madrid no dudaré en volver a este hotel.

542yolandac

Jun 2019

Birthday celebration

The hotel was fabulous. Clean rooms, very friendly staff, who worked very hard in making our stay enjoyable. We had breakfast in the restaurant every morning and it was delicious!! I highly recommend this hotel..

Dream317765

Jun 2019

Évasion en images : les plus belles piscines du monde

A Madrid au Dear Hotel, il est possible de visiter la ville d’un coup d’oeil tout en restant bien au frais dans la piscine du rooftop.

Maria Clarie

Junio 2019

The best hotel ever!!!!

The stay in dear hotel was so good! The staff was amazing especially gema!! She recommended of perfect places!! the rooms were amazing and the swimming pool was so good and it was so much fun!

tsufhorn

Jun 2019

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