Become a Dear Friend member of our customer loyalty program, and receive by email a promocode to enjoy the lowest prices available!!
DEAR FRIEND BENEFITS
Profit from discounts, room upgrades or free services in your next visit or your family’s and friend’s by registering as Dear Friend
You will always get the best price and service booking through our website.
Reservation is done at a safe system for your data.
Please review the cancellation policy of the rate you select when you book your stay so that you are aware of the conditions.
If you wish to cancel your reservation, you can do it at the confirmation email that you will receive.
For changes or any questions please contact our reservation department reservas@dearhotel.es
Credit card will only be used to guarantee your reservation, no charge will be done when you book your room. Your room will only be charged if you select a Non refundable rate without free cancellation.
We preserve the privacy of your personal data.
I would like to join Dear Hotel's customer loyalty program an I accept that my data are included in a database managed by SECA sa, owner of Dear Hotel, with address at Avda Manuel García Lago 9, 39005 Santander (Spain), and use them for commercial communications according to the Organic Law 15/1999. You can contact Dear Hotel at reservas@dearhotel.es for any request about your data, rights of access, rectification, cancellation and opposition.
DATA PROTECTION INFORMATION - The personal data provided with the reservation will be included in files controlledy by the establishment, in order to attend the reservation, to verify the credit card data, pre-authorize the payment, guarantee the reservation by the corresponding credit card charge, pay the stay according the reservation and cancelation policies, or pay the expenses derived from the stay (unles other means of payment are provided). Data is requested in order to carry out the reservation and service contracts. Data will be stored as established by the banking, tax and trade legislations, at least. The rights of access, rectification, erasure, data portability, limitation and opposition, revocation of consent, can be exercised writing to SECA S.A. (DEAR HOTEL), GRAN VIA 80, 28013 MADRID. Data subjects have the right to issue a complaint with the data protection authorities.
Your safety is
the most important.
Please, help us
protect you
Prevention and Disinfection Sanitary Measures against COVID-19
The health and safety of our guests and our Dear Hotel team is our priority. Therefore we are taking all possible measures to ensure the hygiene and disinfection of our facilities and avoid any possible spread in our premises.
This is why we have implemented for all our visitors: a strict access control to the building, compulsory disinfection of hands and footwear, and mandatory use of a mask in all common areas of the hotel and restaurant at all times. Not complying with the established health security requirements will mean no access to Dear Hotel's facilities.
FREE COVID-19 PROTOCOL
• Mandatory access control of mask use, hand disinfection, temperature measurement and disinfection of footwear and luggage.
• Complete disinfection of rooms by ozone and virucidal cleaner.
• Control of maximum room capacity and minimum social distance.
• Hydroalcoholic gel dispensers in common areas.
• Flexible rates with free cancellation.
• Pre-Check in telematic option to avoid contact at Reception.
• Breakfast with prior reservation and anti-spread protocol served at the table.
• High temperature disinfection for beds and bath linen.
• Decorative elements and textiles from rooms have been removed.
• AC and ventilation with anti-virus filters.
• Constant disinfection of common areas and contact points.
• Concierge service by phone, email or whatsapp to reduce contact.
• Disinfection of all suppliers' merchandise.
• Daily health control of our staff and training to avoid spread.
The stay in dear hotel was so good! The staff was amazing especially gema!! She recommended of perfect places!! the rooms were amazing and the swimming pool was so good and it was so much fun!
El mes que se estrena el verano regresan los días infinitos, las noches eternas y las cenas inolvidables.
Dear Hotel te invita a refrescarte en su Sky Pool, célebre por sus vistas sobre Madrid.
Very good service. Gador at the reception was very welcoming and nice. My room was on the side of the Plaza de Espana but it was actually very quiet and peaceful. The roof terrace and pool are amazing.
