Prevention and Disinfection Sanitary Measures against COVID-19
The health and safety of our guests and our Dear Hotel team is our priority. Therefore we are taking all possible measures to ensure the hygiene and disinfection of our facilities and avoid any possible spread in our premises.
 
This is why we have implemented for all our visitors: a strict access control to the building, compulsory disinfection of hands and footwear, and mandatory use of a mask in all common areas of the hotel and restaurant at all times. Not complying with the established health security requirements will mean no access to Dear Hotel's facilities.
FREE COVID-19 PROTOCOL

• Mandatory access control of mask use, hand disinfection, temperature measurement and disinfection of footwear and luggage.
• Complete disinfection of rooms by ozone and virucidal cleaner.
• Control of maximum room capacity and minimum social distance.
• Hydroalcoholic gel dispensers in common areas.
• Flexible rates with free cancellation.
• Pre-Check in telematic option to avoid contact at Reception.
• Breakfast (temporarily suspended) with prior reservation and anti-spread protocol served at the table.
• High temperature disinfection for beds and bath linen.
• Decorative elements and textiles from rooms have been removed.
• AC and ventilation with anti-virus filters.
• Constant disinfection of common areas and contact points.
• Concierge service by phone, email or whatsapp to reduce contact.
• Disinfection of all suppliers' merchandise.
• Daily health control of our staff and training to avoid spread.


Enjoy your stay safely!!



Media & Reviews

Why our guests
keep coming back

Guía para triunfar como un cabeza de cartel en Madrid

Dear Hotel, a solo unos pasos de Plaza de España y con vistas a la cara sur y occidental de la urbe real. La recena la pondría el catering de Nice to meet you, la terraza-restaurante del hotel que cuenta con los mejores sweets happy endings de toda Gran Vía.

Traveler

Jul 2018

Sehr gutes Hotel

Gutes Hotel Top Lage an der gran via,die meisten Sehenswürdigkeiten sehr gut zu fuss erreichbar. Top Frontdeskservice, alles wird für einem erledigt. Besonders VANESSA liest einem jeden Wunsch von den Augen ab! Dieses Hotel ist sehr zu empfehlen Premier Room buchen!

CharlyH_13

Abr 2019

8 hoteles bonitos y poco conocidos en Madrid

Pero Dear Hotel es como esa excepción que confirma la regla de que no hay que fiarse de las apariencias sencillas: hotel de lujo, muy cosmpolita, con el sello del estudio de interiorismo de Sandra Tarruella.

Time Out

Nov 2017

Sorprese positive, da mattina a sera

Colpisce la gentilezza del personale, disponibile a offrire soluzioni per cena, spettacoli o altro (grazie Gema!). Hotel molto pulito, moderno, stanze ariose (consiglio camera piani alti con vista), doccia enorme, colazione top. Il ristorante è molto buono, Guille e Andres cortesi e attenti alle nostre esigenze, consiglio per cena.

eliches

May 2019

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