Prevention and Disinfection Sanitary Measures against COVID-19
The health and safety of our guests and our Dear Hotel team is our priority. Therefore we are taking all possible measures to ensure the hygiene and disinfection of our facilities and avoid any possible spread in our premises.
 
This is why we have implemented for all our visitors: a strict access control to the building, compulsory disinfection of hands and footwear, and mandatory use of a mask in all common areas of the hotel and restaurant at all times. Not complying with the established health security requirements will mean no access to Dear Hotel's facilities.
FREE COVID-19 PROTOCOL

• Mandatory access control of mask use, hand disinfection, temperature measurement and disinfection of footwear and luggage.
• Complete disinfection of rooms by ozone and virucidal cleaner.
• Control of maximum room capacity and minimum social distance.
• Hydroalcoholic gel dispensers in common areas.
• Flexible rates with free cancellation.
• Pre-Check in telematic option to avoid contact at Reception.
• Breakfast with prior reservation and anti-spread protocol served at the table.
• High temperature disinfection for beds and bath linen.
• Decorative elements and textiles from rooms have been removed.
• AC and ventilation with anti-virus filters.
• Constant disinfection of common areas and contact points.
• Concierge service by phone, email or whatsapp to reduce contact.
• Disinfection of all suppliers' merchandise.
• Daily health control of our staff and training to avoid spread.


Enjoy your stay safely!!



Media & Reviews

Why our guests
keep coming back

Where to stay in Madrid: hotels by district

A neighbourhood guide to the best areas to stay in Madrid, as chosen by our resident expert, including the best hotels on Gran Vía and Paseo del Prado, and in neighbourhoods including Chueca, Salamanca and the Barrio de las Letras.

The Telegraph

Marzo 2019

Great place!!

We love Dear Hotel! The service is incredible! The food is outstanding! The rooms are amazing and the decor is tasteful in its simplicity! The location is super convenient!

Kidsxtwo

Jul 2019

Excelente hotel

Súper bien ubicado en el centro de Madrid, la atención es A++ (gracias Ana y Gema!) y las habitaciones son grandes y limpias. Los empleados en la recepción siempre están listos para ayudarte incluso si el hotel está a máxima capacidad. La próxima vez que vaya a Madrid no dudaré en volver a este hotel.

542yolandac

Jun 2019

Descubre cinco hoteles con encanto para disfrutar de Madrid

En el corazón de Chueca y alojado en un antiguo palacete del siglo XIX, este hotel diseñado por el reconocido interiorista Lázaro Rosa Violán cuenta con varios premios internacionales como el de Mejor Hotel Boutique del Mundo en la Categoría de Diseño.

Esdiario

Marzo 2019

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